Privacy Policy

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Privacy Policy
Effective Date: March 10, 2025

1. Introduction
Outcomes360 LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] and use our services.

This policy complies with the General Data Protection Regulation (GDPR) for users in the European Union (EU) and the California Consumer Privacy Act (CCPA/CPRA) for users in California.

2. Definitions
(a) "Controller" means the natural or legal person, public authority, agency, or other body, which alone or jointly with others, determines the purposes and means of processing Personal Data.
(b) "Personal Data" means any information relating to an identified or identifiable natural person ("data subject"), such as name, email, phone number, and online identifiers.
(c) "Service(s)" means Business Consulting and Training provided by the Company.
(d) "Subscriber" refers to the individual who has subscribed to our services.
(e) "Terms" means the binding contract governing Subscriber's access to our services.

3. Information We Collect
We collect different types of information in the following ways:

(a) Personal Information You Provide:

• Name
• Email address
• Phone number
• Payment information (if applicable)
• Any other information you voluntarily provide

(b) Automatically Collected Information:

• IP address
• Browser type
• Device information
• Cookies and tracking technologies (see Cookies and Tracking Technologies section below)

(c) Third-Party Data Sources: We may collect data from third-party services such as analytics providers, advertising partners, and public databases.

4. How We Use Your Information
We may use the information collected in the following ways:

• To provide, operate, and improve our services
• To communicate with you, including customer support
• To personalize user experience
• To comply with legal and regulatory obligations
• To prevent fraud and enhance security
• To market our products and services (with your consent when required by law)
• To optimize website performance and advertising analytics

5. Legal Basis for Processing (GDPR Compliance)
We rely on the following legal bases for processing personal data:

• Consent: When you provide explicit consent
• Contractual Necessity: To fulfill our contractual obligations
• Legal Obligation: To comply with laws and regulations
• Legitimate Interests: To operate and improve our business (except where overridden by your rights)

6. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request corrections to inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to data processing, including marketing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise your rights, contact us at Info@outcomes360.com.

7. Your Rights Under CCPA/CPRA
If you are a California resident, you have the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal data we collect
• Right to Delete: Request deletion of your personal data
• Right to Opt-Out: Opt out of the sale or sharing of personal data (we do not sell personal data)
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise your rights, contact us at Info@outcomes360.com.

8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. If no legitimate business purpose exists, data will be deleted or anonymized.

9. Data Security
We implement appropriate security measures such as encryption, access controls, and regular security audits to protect your personal data. While we strive for security, no system is 100% secure. If you suspect a security breach, contact Info@outcomes360.com immediately.

10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. 

11. Third-Party Services & Advertising

We may share data with third-party service providers for analytics, marketing, and fraud prevention. However, we do not engage in cross-context behavioral advertising as defined under the California Consumer Privacy Act (CCPA/CPRA).

12. International Data Transfers
If you access our services from the EU, your data may be transferred to the United States. We use Standard Contractual Clauses (SCCs) or other legal mechanisms to ensure compliance with GDPR data transfer rules.

13. Modifications
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. If significant changes occur, we will notify you accordingly.

14. Contact Information
If you have concerns regarding data privacy, you may contact our Data Protection Officer (DPO) at:
Outcomes360 LLC
3030 W Kelly Park Rd

Suite 102 PMB #116

Apopka, FL 32712
Info@outcomes360.com

CCPA Contact Email Info@outcomes360.com